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F3 Cover Downloading not able to input login info

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Hey all, having an issue with my cover downloading.

I am not able to input my login info at all. I go to Content > Cover Downloading, then I go to the login id and password field, press A to have the keyboard show up but it doesnt at all! no response when trying to even iput the information. can anyone help with this? I'm at my wits ends and its starting to get fustrating, i searched google and cant find an answer at all.

I have a RGH xbox 360 on F3...

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