Who made the profile if it was you and you don't remember doing it there's a safe bet that it hasn't had an xuid injected, do the avatars show up and can you change their clothes ect, or is it a white silhouette? If it is white then that could mean the games are looking for the extra avatar data follow this guide http://www.xecuter.com/forums/showthread.php?t=90631 (I apologize if I am not supposed to post links!) http://digiex.net/downloads/download-center-2-0/xbox-360-content/dashboard-system-updates/10243-xbox-360-dashboard-update-2-0-14719-0-download.html <---- thats a link to your dash version (the team xecuter guide downloads a newer dash, which you DON'T want to install, to install that version you would have to make a new nand image using j runner) there are also multiple youtube vids on how the whole process is done